Terms and Conditions
Welcome to EllFibernet. By using our services, you agree to the following terms and conditions. Please read them carefully.
1. Acceptance of Terms
By accessing and using the services of EllFibernet, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.
2. Services Provided
EllFibernet provides internet services to residential and commercial customers. The specifics of your service plan, including speed, data limits, and pricing, are detailed in your service agreement.
3. User Obligations
- Compliance: Users must comply with all applicable laws and regulations while using our services.
- Prohibited Activities: Users must not use EllFibernet services for any illegal activities, to harm or attempt to harm minors, or to send or distribute harmful or inappropriate content.
- Account Security: Users are responsible for maintaining the confidentiality of their account information and are liable for all activities conducted through their account.
4. Payment and Billing
- Billing Cycle: Users will be billed monthly based on their service plan. Bills are due on the date specified in the invoice.
- Late Payments: Late payments may result in additional charges and/or suspension of services.
- Disputes: Any billing disputes must be reported to EllFibernet within 30 days of the bill date.
5. Service Modifications
EllFibernet reserves the right to modify or discontinue services (or any part thereof) with or without notice. We are not liable to users or any third party for any modification, price change, suspension, or discontinuation of the service.
6. Termination
- By User: Users may terminate their service at any time by contacting EllFibernet customer service.
- By EllFibernet: EllFibernet may terminate or suspend service for breach of these terms, non-payment, or any other reason deemed necessary.
7. Limitation of Liability
EllFibernet is not liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of or inability to use our services. Our total liability to you for any cause of action is limited to the amount paid by you for the service in the prior 12 months.
8. Indemnification
Users agree to indemnify and hold EllFibernet harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from their use of our services, violation of these terms, or infringement of any intellectual property or other rights.
9. Privacy Policy
EllFibernet values your privacy. Our Privacy Policy, available on our website, explains how we collect, use, and protect your personal information.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which EllFibernet operates. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
11. Changes to Terms
EllFibernet reserves the right to change these Terms and Conditions at any time. Users will be notified of any significant changes and continued use of the services will constitute acceptance of the new terms.
12. Contact Information
For any questions about these Terms and Conditions, please contact us at:
EllFibernet Customer Service
Email: support@ellfibernet.in
Phone: 8088 33 22 33